We do not disclose customer information to third parties other than for dispatch purposes (couriers etc) or when orders are processed via third parties as part of the order fulfilment. Third parties are not permitted to disclose any of our customer's details to any other third party or use customer details in a way that is not related to order fulfilment. Pawfect Sleep never discloses information to third parties for any reason other than fulfilling orders. The only time we would share information is if we were permitted or required by law.
Data is collected via Google Analytics, which tracks site usage and traffic information but your personal information is not provided to them.
Information such as your address, phone number, email are strictly used only to process your order, collect product feedback, notify you about the status of your order, or send you our newsletter/blog if you have chosen to subscribe to that. We do not send unsolicited marketing material. Only subscribers to our newsletter will receive emails from us about site news and promotions. Subscribers can of course unsubscribe at any time. After a purchase has been made we reserve the right to send emails to customers under the banner of "legitimate interests" namely abandoned basket, feedback request and follow-up request emails.
Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service to customers and potential customers
If you created an account you can easily access and amend the personal data we hold by logging into your account. Information such as IP address and most recent log-in is not visible but can be requested. If you checked out as a guest you will not be able to access your personal data via an online account as you do not have one but you can request to see the personal data stored against your order or amend it.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Your customer account can be deleted, if you wish. Please email us if you would like to have your account deleted. However, please note that for any orders you have placed your details will still remain on our system and be associated with that order. This is due to VAT regulations, which request that we keep all records of VAT transactions for a minimum of six years.
The social media share buttons only transmit data once they have been clicked. The only data the social media's servers receive from our site is referral information from the page, such a product title and image. No personal data is transmitted. Should you choose to use it, the Facebook login feature works in a similar way, and no personal information is transmitted to Facebook. However, once you have clicked on the button, any data that is gathered from your Facebook account, such as name and Facebook ID, will be stored for you. This can be deleted if requested.
All debit or credit card information is entered via our payment processor's secure compliant servers (PayPal). We do not store or collect any complete debit or credit card information. We are notified and can see the results of your payment however we cannot see, modify or copy your payment details.